Support
Help & Support
Get quick answers or send a simple message to the Subhaven team.
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Pick what you need help with, add a few details, and we’ll keep the full conversation tied to your account.
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For Members
Account setup, messaging, and marketplace rollout basics.
Member FAQs
For Listers & Hosts
Publish subleases with clear pricing and dates, then track status and inquiries from your dashboard.
How listing review works
- Create a listing with photos, rent, and availability, then submit it for review.
- Our team checks quality and policy fit before a listing is published.
- If something needs changing, you will see feedback on your listing so you can update and resubmit.
Lister FAQs
Troubleshooting
- Seeing stale data? Click Refresh Data on the Dashboard.
- Leads not updating? Check your internet connection and try again.
- Errors on a page? Try a hard refresh, or log out and log back in.