Trust and safety
Stay safe while using Subhaven
Subhaven is designed to make sublease conversations clearer and easier to track, but you should still verify people, terms, and payment details before committing. Use this page as a quick checklist any time you are browsing, posting, or messaging about a listing.
Before you commit
- Keep early conversations on Subhaven so there is a clear record of what was shared.
- Verify the lister's identity and their right to sublet before sending money or documents.
- Ask for exact dates, monthly rent, utilities, deposit terms, and any building rules in writing.
- Never wire money, pay with gift cards, or use unusual payment methods because of pressure or urgency.
- If something feels off, report the listing and contact support before moving forward.
Warning signs
- The price is far below similar listings without a believable reason.
- The lister refuses to answer basic questions about the property, lease, or dates.
- You are asked to move the conversation off-platform immediately.
- The person pressures you to pay a deposit before verification or a walkthrough.
- Photos, address details, or lease terms seem inconsistent.
What to verify with every sublease
Confirm the tenant can legally sublet and whether landlord or building approval is required.
Understand what is refundable, what utilities are included, and when any payment is due.
Get exact start and end dates, keys or access details, furnishing status, and house rules.
Ask for a walkthrough, a live video call, or current photos if you cannot visit in person.
Need help?
If a listing or conversation seems unsafe, use Report listing from the listing page or open a support ticket with the listing link and any screenshots or message details.